Phillip Kinney
I’m definitely in the middle. The salesman told me that I would be so impressed with the professionalism by all the staff but that happened to be untruthful. Associates of Curry were asking to use my bathroom and they were slamming stuff on the roof super hard to where we thought they were gonna fall through the roof. They messed up my gutters and got tar on the side of my house and gutters. I told them about how the worker just blew all the roof particles on my new 14000 dollar AC. They came out and I told them to leave. They sent the same people out there and they were looking at me like why did you say something. They installed broken piece of shingles and knew they did it. They came out and “fixed” the broken ones but why would they even attempt to do that to me. It’s like they were conning me and treating my property with disrespect. I keep looking at my gutters and they put them back on tilted forward and slanted the wrong way. Luckily I paid in full because I keep noticing more damage to my home and it’s gonna cost me time and money to fix something that should have never been broken in the first place. My lips are sealed when it comes to recommendations on a new roof. Also one day they were working they were sleeping all over my yard and underneath my vehicles. Why are they sleeping.??? I have videos of them sleeping all over my yard.
Response from owner
December 10, 2023
Other reviews
Darlene Purugganan
We have had a very good working relationship with Sam Cowell, staff and working crews on our re-roofing project being done by Roofing By Curry. Sam provided all the information and education we needed to prepare for the project. The flexibility, help and cooperation to respond to unexpected issues, schedule changes, communication with our project manager, doing site inspections before and after installation has been outstanding. The new roofs have added value both in appearance and peace of mind protection from the elements.
tom meagher
From initial call, to immediate follow up, to explaining repairs to roofing tech - OUTSTANDING and professional. Refreshing!
Amy Cottrell
I used their prepaid "time and materials" service option, and was given a date and time frame for the repair, and my presence was requested. They never showed up then. I did receive a text asking how it went; I replied that no one showed up, but if they needed to reschedule we could do that. I did not receive a reply in any format (text, email, phone). No one ever called to notify me that they needed to reschedule, or what day they could come. I figured they were not interested in a "little job" or were booked out. Then apparently a technician did show up unannounced on a different day when I was not home, because I was not expecting them. He apparently did do the job, but I did not sign anything and received no notification (no text, no email, no phone call, no note on the door), so I had no idea it had been done. When I saw my credit card had been charged, I called for a refund, since there was no indication the job was done. They told me they had been out. I told them I hadn't signed any work completed invoice. I was informed that their prepaid time and materials services don't require a signature. No one mentioned this beforehand. They finally sent an email with photos of the completed work (and the technician's info/photo) after I challenged them. I should have received the tech's info/photo BEFORE he showed up, and some proof of work completed the day it was done, not two days later and only because I complained. I still have yet to see an email with or a download for the invoice/receipt for my records. So, be aware that if you use their prepaid time & materials option, they do not need you to sign off on the work; they might not show up when they're scheduled, admit that they didn't, or contact you to reschedule; they might not send you proof of work unless you demand to see it; they probably won't even email you a copy of the bill unless you ask for it. This is neither good e-commerce nor good old-fashioned hardcopy paper-and-pen business. Maybe their bigger jobs are more professionally handled and have better communication, but they are unimpressive on little jobs, even though the profit margin on my particular job was pretty sweet for them.
Sarasota Two
Craig Beckner provided fantastic customer service and Curry is lucky to have him as an employee. Craig deserves a raise.