terri handy

NOT HAPPY WITH THIS COMPANY..poor service from project supvisor..never called to ask if everything was ok. When we called he kept promising to come out and look at our concerns...took several phone calls to the office for that to happen. The gutters were left full of debris, rain guard bent up, nails on screen enclosure and a hole in one screen. The gutter installers were great tho. After several calls finally project supv came out and had one of his guys do a couple of a long list of items. He never checked back to see if the screen repair company contacted us. We had to check on that to find out that company couldn't do repair and he had to call someone else. The list goes on. The last thing that really made me upset is that they replaced fascia by the super gutter in the back patio. They left a hole between the fascia and the metal of the screen. Project supv decide he will come out to fix after I complained about that and the drip edge above the garage sticking out. He fix drip edge and then jammed a piece of metal between the super gutter and did not secure it to the metal so it serves no purpose. There is still a hole where bugs and rodents can enter. I'm done. Tired of calling..This was not what was promised. Not to mentioned we were overcharged on Fascia..17 LF vs 117 LF thank goodness we paid attention. We paid our invoices and we are done with this. No customer should have to beg a company to do what was agreed to and paid for.

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