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Roofing by Curry

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Dee

September 10, 2024 · review of Roofing by Curry

UPDATE - The Curry team did respond, assess and resolve the leak and residual damage within a week of the original call. They did stand by their work and resolved this under warranty. Updating my rating to 4 stars. Original review. You should worry if you did call Curry! Had them put a new roof on my home. It is now leaking! Contacted them to come out to assess and remediate the issue. Told by the receptionist that it could be up to a week for them to call back and then likely I would have wait longer to get on the schedule before anything could be fixed. Hello! Florida! Daily rain storms. Hurricane season. Every drop extends the damage to my home. They are to busy chasing new installs to respond to existing client issues. Stay clear.

Response from owner

First and foremost, I want to sincerely apologize for the frustration and stress this situation has caused you. Your experience is far from what we strive to deliver at Roofing by Curry, and I deeply regret the delay in addressing your roofing issue. Unfortunately, Tropical Storm Debby recently flooded our only office and center of operations, leaving us unable to access the building for a week. This unforeseen event set us back significantly, and while we are working to get caught up, we have still been unable. I say this knowing this doesn't lessen the urgency of your situation. Please know that we are committed to honoring all of our warranty commitments, and your issue is a priority for us. I know Shawn has reached out, and I thank you for giving us the opportunity to make this right. Sincerely, - Jesse Curry jessecurry@roofingbycurry.com

August 30, 2024

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